1. Introduction
AMC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us for support or services, we may collect personal information such as your name, email address, phone number, and address.
- Service Information: Information related to the services we provide, including device details (e.g., make, model, and serial number) and repair history.
- Payment Information: If you make a payment, we collect payment details such as credit card information or other payment methods.
- Technical Data: Information about your device, including IP address, browser type, operating system, and usage data.
- Communications: Records of your interactions with us, including support requests and feedback.
3. How We Use Your Information
- We use the collected information for various purposes, including:
- Providing, operating, and maintaining our services
- Processing transactions and managing payments
- Diagnosing and repairing devices
- Communicating with you, including sending service updates and promotional offers (you may opt out of marketing communications)
- Improving our services and customer experience
- Complying with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and IT support.
- Legal Requirements: We may disclose information if required by law, to comply with legal processes, or to protect our rights and the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information for certain purposes.
- Restriction: You can request restriction of processing under certain circumstances.
To exercise your rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AMC Solutions
# 11A, 2nd Floor, Opp: Haindavi Degree College Road,
Barkathpura, Hyderabad